How-to video
How to set delivery areas, fees and pickup
Every order starts with the same question. How much is delivery to Rongai? Set your delivery areas, fees and pickup once, and checkout shows the fee.
The steps
On Home, tap Say where you deliver
The delivery sheet opens right there.
Add the areas you deliver to, and the fee for each
Add as many as you need.
Can buyers collect from you? Tap yes
Pickup becomes a choice at checkout. Then say where they collect from. Buyers find it in your page’s delivery details.
At checkout, the buyer picks their area
The fee is added to their total before they pay.
The buyer sees the fee to Rongai before they pay. You stop typing it into every chat.
The playlist
- How to add your first product
- How to share your product link on WhatsApp and Instagram
- How to add your WhatsApp number
- How to set delivery areas, fees and pickupThis video
- How to get paid to your M-Pesa
- How to get verified as a seller
- How to change your branding with a headline, look and logo
- How to send a paid order with a rider
- How to run an offer and send it to your email list
Questions
- What if I have not added any delivery areas yet?
- Buyers can still order. Checkout tells them you will confirm the delivery fee after the order. So add your areas early.
- Can I charge delivery by distance instead of by area?
- Yes. Price delivery by distance from your pin. The buyer adds their location at checkout to see the fee.
- Does pickup cost the buyer anything?
- No. Pickup shows as free at checkout. Your pickup address is listed with your delivery areas on your page.
