How-to video

How to run an offer and send it to your email list

It is Wednesday, and nobody has ordered since Saturday. Run an offer and send it to your email list. Give buyers a reason to come back.

0:28 · Plays here, from YouTube.

The steps

  1. In Discounts, pick an offer

    For example, 10% off this week. We set the code and its terms for you.

  2. Tap Create and share

    Share it on WhatsApp, or show its QR code. The link carries the code, so the buyer never types it.

  3. Have an email list? Send them the offer

    Open Email list › Send an offer and pick the code. We write the email for you.

Do not wait for Saturday. Give buyers a reason to order this week.

The playlist

  1. How to add your first product
  2. How to share your product link on WhatsApp and Instagram
  3. How to add your WhatsApp number
  4. How to set delivery areas, fees and pickup
  5. How to get paid to your M-Pesa
  6. How to get verified as a seller
  7. How to change your branding with a headline, look and logo
  8. How to send a paid order with a rider
  9. How to run an offer and send it to your email listThis video

Questions

Which plan do I need for offers?
Discount codes need Starter or above. Sending offers to your email list needs Business or Pro. Your first business gets a 14-day Pro trial with no card. You get it once your phone is confirmed, so both work from day one.
Where does my email list come from?
From buyers who leave their email on your website. They leave it at checkout, or to hear when something is back in stock. You never type addresses in.
Can I make my own offer?
Yes. Tap New code to open the full form. You can set a percentage or a fixed amount off. You can also set free delivery, a minimum order, dates and a limit per customer.

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