Guide
A pay on delivery website for Kenya
Your rider reaches the gate, and nobody is home. Mybizna gives you a pay on delivery website from the day you sign up. One phone can place only three cash orders a day with you. The buyer’s text says the exact cash to have ready. And cash carries no Mybizna fee.
KSh 0 to start,
no card.
Why pay on delivery wins the sale
Ask buyers in Kenya, and you hear the same rule. If it is not pay on delivery, do not agree. They have been asked to pay for parcels that never came. Or they paid a delivery fee, and the seller blocked them.
Offering pay on delivery is how a business they have never met wins the first order. The catch is the other side. The buyer orders and is not there. You paid the rider for a trip to nowhere.
How Mybizna makes your pay on delivery website safer
Each phone can place three cash orders a day at your business. A new business can have up to five cash orders waiting at a time. None can be above KSh 10,000. The limits grow as we check your ID, your payout account and your business.
You see every order before you send it, with the buyer’s number, so you can call first. If the buyer is not there, you or your rider tap "Couldn’t deliver". The order comes back to you, marked Came back, and the attempt is kept. Then you send it again or cancel it.
Nothing marks itself delivered on a cash order. You or your rider tap Handed over at the door, with a photo of the parcel if you want one. Your page then counts the order as completed. Buyers can see that number, and you cannot type it.
An order cancelled after it went out lowers your "% delivered". Buyers see that number once you have sent twenty orders. So turn down the buyer who keeps ordering and never shows up.
The text that tells the buyer what to pay
When you send a cash order, the buyer gets a text. It says who is bringing it and when. It also says "Pay KSh 2,400 cash at the door". That amount is the goods plus any rider fee.
Your delivery fee for their area is in the total once you have set your areas. Until then, you confirm the fee with the buyer after they order.
So they know what to pay, and who to pay. That answers the other fear in Kenya, the rider who asks for a different number.
Cash costs you nothing
There is no Mybizna fee on an order paid in cash. The buyer pays you or your rider at the door. The whole amount is yours. A business that sells mostly on delivery stays on Free at KSh 0 a month.
The fee is 3.9% on the Free plan. It applies only when a buyer pays online by M-Pesa or card. That money goes to your M-Pesa or bank. It arrives about two working days after the sale, once your ID is approved.
How it works
Sign up free
Use your phone number and the code we text, or email, Google or Apple. Pay on delivery is on from the start.
Add your products
Give each one a photo, a name, a price and its sizes. Each gets a page with a link to share.
Set your delivery areas and fees
Set a fee for each area, and offer pickup if buyers can collect. The fee goes into the buyer’s total.
Send the order with a rider
Add the rider’s name, and send them the details from your own WhatsApp. They get a page to mark it Handed over. The buyer gets a text with the exact cash.
Mark it handed over
You or your rider tap Handed over at the door, with a photo if you like. The order is then paid and counted.
Questions
- Is there a fee on cash orders?
- No. Mybizna charges nothing on an order paid at the door. The fee applies only to M-Pesa and card payments.
- What if the buyer is not home?
- Mark it "Couldn’t deliver". The order returns to you marked Came back, and the attempt is kept. It never counts as delivered. Then send it again or cancel it. Every order has the buyer’s number, so you can also call before you send it.
- Does the rider collect the cash?
- Yes, if you send it with a rider. The buyer’s text says the exact amount. The rider taps Handed over when it is paid. You can also deliver it yourself.
- How do the pay on delivery limits grow?
- As we check your ID, your payout account and your business. A new business starts with up to five cash orders waiting, none above KSh 10,000. A checked ID raises them, and a checked payout account raises them again. A checked business lifts them.
- Can I take M-Pesa as well as cash?
- Yes. Add your payout number, and buyers can pay by M-Pesa or card at checkout. They can still choose cash.
