Sell online
Sell food, juice and snacks online in Kenya
It is 6am, the juice is pressed, and the office order is due at one. To sell food online in Kenya, take orders on your own website. Each order comes with the pack and the address. Buyers pay by M-Pesa, card or cash at the door. Cash carries no Mybizna fee.
KSh 0 to start,
no card.
Sell food online in Kenya in packs, not paragraphs
A single at KSh 250, a six-pack at KSh 1,350. Add a Pack option to the listing, with a price for each choice. The buyer taps the size of the order. A platter of twelve and a box of six are two choices on one page.
Write the cut-off in the line at the top of your website, like "Order before 2pm for today". Put the ingredients in the description. Orders land in one list with the address and the buyer's number, in the order they came.
Settle the delivery fee before the food leaves
Food orders are small, so the fee decides them. Add your areas with a fee each, like CBD at KSh 150 and within ten kilometres at KSh 250. Or price by distance from your kitchen's pin. Turn pickup on for the regulars who pass by.
The buyer sees the fee in the total before paying, so it is never an argument. When an order goes out, you hand your rider the details from your own WhatsApp. The buyer's text names the rider. If they chose to pay at the door, it also says the cash to have ready.
Cash costs you no Mybizna fee. One phone may place three cash orders a day. A new business can have up to five waiting at a time. So a prank order has a short life.
Keep the Friday office order coming back
Food is repeat business. Every buyer's number and their orders stay in Customers. So Friday's office order is a name you know. A discount code for the weekly order comes with Starter.
Business adds an email list. When mango season starts, send everyone on it an offer. Your first business can use both during its 14 days of Pro. Free holds ten listings, which covers a juice menu. Starter holds fifty, for a kitchen with a bigger board.
What does a KSh 250 juice cost you?
On Free, Mybizna's fee is 3.9% of an online payment. That is about KSh 10 on a KSh 250 juice. Paystack also charges its 1.5% for M-Pesa. A cash order carries no fee.
Once your ID is approved, online sales reach your M-Pesa or bank about two working days after each sale. Before that, buyers pay from the paybill at checkout, not a prompt.
The trial needs no card and starts once your phone number is confirmed. A second business on the same account starts on Free. Your first menu can go up this morning.
How it works
Sign up with your phone
Use your number and the code we text you. Is your menu on Instagram? Type your handle on mybizna.com, and it builds in about a minute.
List the menu in packs
Give each item a Pack option with a price for each choice. Put the ingredients and the cut-off time in the description.
Set your areas and pickup
Set a fee per area or by distance. Turn on pickup for walk-ins.
Share the link
Post it in the office WhatsApp group, your status and your bio. Every order comes with its address.
Questions
- Can I stop taking orders after a cut-off time?
- No, not automatically. Say the cut-off in the line at the top of your website and in each description. Orders that come late are yours to deliver tomorrow or cancel.
- Do small cash orders cost me anything?
- No. Cash on delivery carries no Mybizna fee. Online payments carry your plan's fee and Paystack's processing fee.
- Can a buyer order the same thing every week?
- Yes, from the same link each time. Checkout remembers their details. Customers shows you who comes back.
- Do I need a food licence to sell food online?
- Mybizna does not need to see one. Check with your county what a food seller needs.

