Guide
Your online duka
You lock up at 7pm, and a buyer messages to ask the price. An online duka is your own website, with your products and prices. Buyers order and pay from it by M-Pesa, card or cash on delivery. The money is paid to your M-Pesa or bank. Open yours on Mybizna, free to start, at your own address.
KSh 0 to start,
no card.
What your online duka comes with
You get your website at yourname.mybizna.shop. It comes in one of eight looks, with a headline and your logo. Each product has photos, a price, its sizes or colours and a page with its own link.
You set the areas you deliver to and a fee for each, or let buyers collect. Checkout takes M-Pesa, card and cash on delivery. Every order lands in one list, with the ones that need you first.
Already selling on Instagram? Your public posts can build the website in about a minute. Enter your handle on mybizna.com, and it reads the prices from your captions.
If not, sign up with your phone number and add photos from your phone. Each one becomes a product you name and price.
Will a stranger trust your duka?
Ni legit? That is a stranger’s first question in Kenya. Your page answers for you. Once your ID and payout account are checked, a verified mark sits by your name.
Your page counts every order you complete. You cannot type that number in. Your returns line sits under the pay button.
Every order page has a way to report a problem. Mybizna explains each of these on its trust page, in words a buyer can read.
Run it from your phone
The dashboard works in your phone’s browser. The Mybizna app is on Google Play.
New orders arrive with the buyer’s details. You send one out in a tap. You pass the rider the details from your own WhatsApp. The rider marks it Handed over from a page of their own.
Open Money to see what each sale leaves you after fees, and what is on its way. You can run one business or several from the same account.
What does an online duka cost?
Free is KSh 0 a month, with up to 10 products. Mybizna’s fee is 3.9%, and only when a buyer pays online. Cash orders carry no fee.
Paystack’s own fee comes out too, with nothing added. On M-Pesa, that is 1.5%.
Online sales are paid to your M-Pesa or bank. The money arrives about two working days after each sale, once your ID is approved.
How it works
Sign up free
Start with your phone number and the code we text, or with email, Google or Apple. Selling on Instagram? Type your handle instead.
Add your products
Add photos from your phone, a name, a price and the sizes or colours. Each one gets its own page and link.
Add your payout number and say where you deliver
Add your M-Pesa number or bank account. Then add your areas with a fee for each, or offer pickup.
Share the link
Share it on WhatsApp, in your bio and under your posts. Then watch your dashboard for the first order.
Questions
- Can I sell online from outside Nairobi?
- Yes. Choose the areas you deliver to, with a fee for each, or let buyers collect. Buyers anywhere in Kenya can pay by M-Pesa or card.
- Do I need a business licence or a KRA PIN?
- Mybizna does not ask for either to open a website. Your sales are yours to declare.
- Can I have more than one business?
- Yes. Add a business from the dashboard, and switch between them in the same account. The Pro trial is for your first business. A second one starts on Free.
- Can buyers find my website on Google?
- It is a public website with its own address. Search engines can find it. Mybizna does not advertise it for you. Sharing the link is what brings buyers.
- What does duka mean here?
- Your own place to sell. It is a website with your products, your prices and your name on it. It is not a listing on someone else’s marketplace.
