Guide
How to sell online in Kenya
You have the stock, the photos and buyers asking for prices. To sell online in Kenya, you need a page with your products and prices. Buyers need a way to pay by M-Pesa, card or cash on delivery. And the money needs to land in your own M-Pesa or bank. With Mybizna, you get all three, free to start.
KSh 0 to start,
no card.
Start with the photos you already have
If you sell on Instagram, your posts are already a catalogue. Type your handle on mybizna.com. In about a minute, your website writes itself from your public posts. Nothing is posted for you.
It keeps the product photos and reads the names and prices from your captions. Your profile picture turns into your logo. Your account must be a business or creator one, not personal. You activate the website with the WhatsApp number in your bio.
No Instagram, or no products in your posts? Sign up with your phone number and the code we text, or with email, Google or Apple. Add photos from your phone, and each becomes a product you name and price. Either way, you begin with no card and nothing to pay.
Let the page take the order
Every product gets its own page with a link. Next time someone asks "bei gani?", send the link instead of typing the price again.
The buyer sees the price and picks a size or colour. They add their delivery details and pay, or choose to pay on delivery. The order lands in your dashboard with everything you need to send it.
Share the link in a WhatsApp reply, your Instagram bio or under a post. Your website lives at yourname.mybizna.shop, with one of eight looks, a headline and your logo. It works on any phone, with no app to install.
How the money reaches you
You can take cash on delivery from your first day. Mybizna charges no fee on it. The limits start small, and they grow as you get verified.
M-Pesa and card switch on when you add your payout number or bank account, and agree to the fees. Until your ID is approved, a buyer paying by M-Pesa uses a paybill from their own M-Pesa menu. After that, the prompt lands on their phone.
Money from online sales is paid to your M-Pesa or bank. It arrives about two working days after each sale, once your ID is approved.
On the Free plan, the fee is 3.9% on online payments. Paystack handles the payment and charges its own 1.5% on M-Pesa and 2.9% on Kenyan cards. You see what you keep on every order, to the shilling.
What does it cost to sell online in Kenya?
Your first business gets 14 days of Pro, with no card. It starts once your phone number is confirmed, so a phone sign-up starts it at once. A second business on the same account starts on Free.
When the trial ends, you are on Free. That is KSh 0 a month for up to 10 products. Mybizna takes a fee only when a buyer pays online. Nothing is charged unless you choose a plan.
Starter is KSh 999 a month, with 50 products and discount codes. Business and Pro add more seats, unlimited products and a lower fee.
How it works
Type your handle, or sign up with your number
On mybizna.com, type your Instagram handle and your website builds itself. Or sign up with your phone number and add photos from your phone.
Check your products and prices
Each product has a photo, a name, a price and its sizes or colours. Fix anything the captions got wrong.
Add your payout number
Add your M-Pesa number or bank account once. This switches on M-Pesa and card payments for your buyers.
Say where you deliver
Add the areas you deliver to, with a fee for each. Say if buyers can collect too. Until you add your areas, you confirm the delivery fee with the buyer after they order.
Share the link
Put it in your bio and send it in your next reply. The first order arrives in your dashboard.
Questions
- Do I need a business licence to sell online in Kenya?
- Mybizna does not ask for one. You sign up with a phone number or an email. Your sales are yours to declare. A registered business can get its registration checked later. That lifts the pay on delivery limits.
- Do I need my own till or paybill number?
- No. Buyers pay through Mybizna. The money is paid to your personal M-Pesa number or your bank account. If you have a business account, you can use that instead.
- Can I sell online without Instagram?
- Yes. Sign up with your phone number and add photos from your phone. Starting from Instagram is faster, but you do not need it.
- What if my buyers want to chat first?
- Keep chatting. Add your WhatsApp number to your website, and buyers can message you from it. Send the product link when they are ready to pay.
- When do I get paid?
- About two working days after each sale, once your ID is approved. The money goes to your M-Pesa or bank. Cash on delivery is paid to you or your rider at the door.
