Sell online
Sell jewellery online in Kenya
You hold a KSh 12,000 pendant up to the window for one more photo. To sell jewellery online in Kenya, you need a stranger to trust you. Your own website shows your ring sizes and chain lengths, with your checks beside your name. Buyers pay by M-Pesa, card or cash on delivery.
KSh 0 to start,
no card.
Sell jewellery online with every size on the page
Add a Size option to a ring and a Length option to a chain. Up to three options fit on one listing, with thirty choices each. Where a longer chain costs more, give that length its own price.
Describe the metal and the stones plainly. Say 14k, gold-filled, lab diamond or freshwater pearl. A description that matches the piece is what stops a return. The order arrives with the size and length chosen, ready to make or pack.
What makes a buyer pay over KSh 10,000?
Kenyan buyers say it openly. Above ten thousand, they do not buy online from a stranger. Your website answers with things you cannot fake.
The green Verified seller mark appears once a person has reviewed your ID. Your payout account must also be in your name. Your page also keeps count of every order you complete. No one, not even you, can type that number in. Your Returns page and the line under the pay button say what you do if a ring does not fit. Our trust page explains every mark to the buyer.
Pay on delivery is the other answer, within its limits. For a new business, each cash order can be up to KSh 10,000. That rises to KSh 30,000 once your ID is approved. It rises to KSh 60,000 once your payout account is approved too.
Above that, buyers pay by M-Pesa or card. Or you bill a deposit first, and the rest when the piece is ready. Some of those buyers are far from Nairobi.
Take a card from London and a prompt from Westlands
A buyer in London may want a gift sent to their mother in Nairobi. Your checkout takes Visa, Mastercard and Apple Pay from anywhere. Paystack's fee comes out too, at exactly what Paystack charges. It is 2.9% for Kenyan cards, 3.8% for international cards and 1.5% for M-Pesa.
Local buyers pay by paybill until your ID is approved, then by an M-Pesa prompt on their phone. Every payment is confirmed before the order turns Paid. A screenshot never counts. From approval on, payouts reach your M-Pesa or bank about two working days after each sale.
Take a deposit before you engrave
You make an engraved pendant or a resized ring after the sale. Once your payout number is added, open Invoices. Bill a line you name, like "Deposit, initial pendant, letter A", at the amount you choose.
The customer pays from the link by M-Pesa or card, and you see it paid. Reminders go out before the due date and on it. Free includes ten bills a month, and Starter a hundred.
How it works
Sign up free
Use your phone number and the code we text you, or email, Google or Apple. No card is needed. A phone sign-up starts your first business's 14 days of Pro at once. Otherwise, the trial starts once your number is confirmed.
List each piece with its sizes
Add photos, and put the metal and stones in the description. Add a Size or Length option, with a price per choice where it differs.
Get verified
Add your ID and a selfie in Get verified. Add your M-Pesa or bank in Money. The Verified seller mark follows the review.
Share your link
Put it in your bio, under each post and in the chat with the buyer who asked twice.
Questions
- Can a buyer in the UK pay for a gift delivered in Nairobi?
- Yes, by card. The buyer pays from your link. You deliver within the areas you set. The address of the person getting the gift goes in the order.
- Can I ask for a deposit on a custom piece?
- Yes, once your payout number is added. From Invoices, bill a named line for the deposit. The rest is a second bill, or cash when you hand the piece over.
- What stops a fake "I have paid" message?
- The order turns Paid only when Paystack confirms the payment. Until then, it shows as unpaid in your list.
- Will buyers see my address?
- Only what you write on your Hours and location page, or the pickup address on your Delivery page. Your delivery pin is never public.
